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SPECIALIZING IN THE HOSPITALITY INDUSTRY Sales Training Customer Service Training Leadership Training Mystery Shop Calls Task Force Service Special Projects
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Welcome to Five Star Training!
REAL TRAINING THAT RESULTS IN REAL
$ REVENUE $....BOTTOM LINE.
Training with action plans to ensure your ROI is exceeded.
We create a training journey for your team that is full of energy, music, hands on activities and that results in revenue. Let us know how and where we can serve you! We travel to your location.
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Ida Pesce-Figueroa
Proud author of "The New Generation Of Selling" Click here to purchase book
www.publishamerica.com/shopping/shopdisplayproducts.asp
The New Generation of Selling is a book that explains the sales process in today’s world. Selling has changed and we cannot do business the same way we did ten years ago. There is a sense of urgency and lack of patience out there. We need to accommodate our clients’ needs.
The chapters are very relevant to real-life selling and what our clients are thinking and what we should be doing. The book is perfect for all experience levels and will energize your sales process.
Although the book is geared towards the hospitality industry, if you are in sales for any industry, then this is a must-read. The book will guide you through the selling process relevant to today and share knowledge on the six must-have habits of a great sales person, what the client wants and taking a look at your sales personality. Closing the sale and negotiating the contract are a couple of the great chapters you will find in this book.
Ida will take you on a journey to learn about the sales process in today’s world along with sharing some of her stories as a sales veteran in the hospitality industry for many years.
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What you get with every Five Star Training: Completed action plans for follow up- Sales Training is the first step but to make it effective we need to have action plans in place to follow through. (3 months of action plans specific to your property).
A dedicated and experienced trainer that will be available for 30 days following your initial sales training for additional questions or coaching if needed.
Fun, exciting and hands on sales training in every class to ensure your employees are getting live experience and have an interest to learn and retain the sessions.
A completion certificate for each training session completed and signed by the trainer.
Out of the box thinking and delivery for your staff.
Training with an attitude! Invest in your people if you want them to invest in your company. Some sales professionals just do not know what to ask or how to negoitiate successfully. Others get comfortable with the routine, but our clients are always changing and their needs are always changing. If we're not changing with the new technologies, we will be second to our competitors. Five Star Training delivers in depth hotel training that makes a difference. We use hands on, active, and high energy training in each of the sessions. Five Star Training uses real hotel examples in our hands on learning exercises for each hotel training session.
Check out our mystery shop calls or hotel task force services.
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Email admin@fivestartraining.net
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Proud member of Hospitality Sales & Marketing Association International. http://www.hsmai.org/Americas.cfm
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